Privacy Policy

Last updated: November 10, 2024

BatchRender ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our software and website.

1. Information We Collect

• Account information: name, email address, password (hashed)
• Purchase data: transaction ID, license key, purchase date
• Usage data: software version, OS type, activation events
• Support communications: messages sent through the contact form

2. How We Use Your Information

We use collected information to: process payments and issue licenses, provide software updates and technical support, send important account notifications, and improve our software and services.

3. Data Sharing

We do not sell your personal data. We share data only with trusted service providers necessary to operate our service (Stripe for payments, email providers for transactional emails). All third-party providers are bound by data protection agreements.

4. Data Retention

We retain your account and purchase data for as long as your account is active and for 5 years after account deletion for legal compliance purposes.

5. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at [email protected] to exercise these rights.

6. Cookies

Our website uses essential cookies for authentication and session management only. We do not use advertising or tracking cookies.

7. Contact

For privacy-related questions, contact us at [email protected]